Sales Administrator in Royaume-Uni

MAIN DUTIES AND RESPONSIBILITIES:

In addition to the functions detailed below, employees are required to carry out such other duties as may reasonably be required. In addition, key objectives and targets will be set/established and agreed on appointment.

Responsible to the RTS Business Development (BD) Manager for the following:

Co-ordination, maintenance and update of client files and folders as well as other BD office specific documents and filings.
Timely and appropriate sales invoicing and associated tracking, accrual, and deferral management.
Processing eLearning invoice requests through Exchequer and client PO portals.
Responding to non – business development emails through the RG INFO inbox.
Completing and returning client supplier/ quality questionnaires and surveys.
Supporting marketing content scheduling with the BD and Marketing team.
Producing eLearning reports for clients as required.
Maintaining client specific apprenticeship documentation compliance including but not limited to Service Level Agreements (SLA) and Apprenticeship Delivery Contracts (ADC).
Co-ordination of client specific Non-Disclosure Agreements (NDA).
Working with the RG finance function to monitor aged debtors and coordinate recovery action where appropriate.
Administer website backend bookings for digital product purchases, including payment processing.
Customer Relationship Management system input and co-ordination as and when notified by the BD team.
Answering queries from clients via e-mail telephone or face to face.
Maintaining and developing relationships with key administrative contacts and existing customers in person and via telephone calls and e-mail.